We want you to love what you ordered, and we appreciate your patience while it is prepared.
Processing time
Each item requires preparation before it can be shipped. Please allow 3 to 7 business days for processing. This time is separate from shipping time.
Processing may take a little longer during new releases, holidays, or other busy periods.
Shipping costs
Shipping is calculated at checkout based on your order and delivery location.
Tracking your order
You will receive a confirmation email with tracking information once your order ships. Tracking may take a short time to begin updating after the carrier receives your package.
Separate packages
Some items may ship separately. If this happens, you may receive more than one package and tracking number.
Delivery delays
Weather, holidays, and carrier delays may affect delivery. If your tracking stops updating or something does not look right, contact us and we will help you figure out the next step.
Address changes
Please check your shipping address before completing your order. If you notice a mistake, contact us as soon as possible. We cannot guarantee changes after an order has begun processing.
International orders
International shipping availability and cost are calculated at checkout. Customers are responsible for any customs fees, duties, or taxes charged by their country.
Questions about your order?
Contact us and include your order number so we can help you faster.